General Rules

Below are the core terms and definitions used by the betting company. These concepts will help ensure clarity and transparency when you use our services:

The following general terms define the basic rules and conditions that apply when placing bets with the bookmaker:

1. Bets are accepted on international sports and other events. Only individuals aged 18 and older may participate. Winnings are paid upon verification of identity with a valid document (e.g., passport).
2. The bookmaker may void bets that violate the Terms and Conditions, even if discovered after settlement. Such bets are paid out at odds of 1.00.
3. Odds, limits, and other betting conditions may be changed, but previously placed bets retain their original terms. Customers should review current sportsbook data before betting.
4. The bookmaker may refuse to accept a bet without explanation.
5. If match fixing is suspected, bets may be frozen and later voided. In such cases, bets are settled at odds of 1.00. The company is not required to provide evidence to customers.
6. If a bet was placed after the outcome was known, it is void and settled at odds of 1.00.
7. In events where multiple winners are announced, the bet is settled differently. If there are two winners, the total stake is divided by two. If there are three or more winners, the bet is settled at odds of 1.00.
8. Any bets placed after changes to the Terms and Conditions are subject to the updated rules.
9. The customer is responsible for keeping their login details secure. All bets placed through the website or physical locations are valid. Technical issues on the customer’s side do not justify canceling a registered bet.
10. If needed, identity verification can be requested. Payments may be delayed during review. Fake or unverifiable data may result in permanent account suspension.
11. The company holds no responsibility for any false data provided by the customer.

The following rules govern how bets are accepted, processed, and settled on the Melbet platform:

1. Melbet accepts bets based on its sportsbook. The minimum stake is €0.20, and the maximum is set individually per event. Max winnings per bet are €60,000.
2. The bookmaker may change odds or stakes without notice and limit repeated bets. A bet is valid once confirmed and visible in “Bet History” even without a confirmation message. Odds may change during placement; claims about changes are not accepted.
3. Bets must be placed before an event starts. Live bets are accepted during the event. Late or invalid bets are canceled and refunded.
4. Incorrect results are corrected, and only official sources are used to confirm event outcomes. Bets may be canceled for fraud or if the customer is underage.
5. Regional event bets are settled within 10 days. If a team is absent, bets are refunded.

The betting company provides the following bet types for players to choose from:

Read the information below to make a deposit and withdraw your funds:

• Methods. Funds can be deposited and withdrawn via the payment systems listed on the website. Withdrawals must be made using the same method as the deposit;
• Processing. Withdrawal requests are processed 24/7;
• Verification. Melbet may verify the customer’s identity. False or unverifiable information may lead to account suspension and bet cancellation;
• Restrictions. Withdrawals are allowed only if deposited funds have been wagered at odds of at least 1.10. Bets with minimal risk do not count. Suspected money laundering may result in deposit cancellation;
• Multi-accounting. Not allowed. Duplicate accounts, use of false or forged documents, or refusal to verify identity may lead to account blocking;
• Security. Melbet may require bank transfer instead of electronic withdrawal. Using third-party wallets is prohibited, funds may be returned to the wallet owner;
• Fees. Normally covered by Melbet, but may apply in exceptional cases;
• Bitcoin. No commission on deposits and withdrawals;
• Verification Duration. May take up to 180 days per some payment system rules.

This policy outlines the conditions under which refunds may be issued and explains the actions Melbet may take in cases of fraud, legal violations, or misuse of the platform.

• Legality. Customers are responsible for ensuring that betting is legal in their country. Melbet may close accounts and return the balance (excluding winnings) if use is found illegal;
• Verification. Identity checks (documents or video) may be required. Payments can be delayed until verification is complete;
• Decisions. Melbet may void winnings, cancel bonuses, and refund balances after investigation;
• Refund Requests. Must be submitted via live chat within 24 hours of the transaction.

Bets are settled based on the official result at the time the event ends, regardless of later changes.

• Bets settled by official result at event end (even if later changed);
• Approximate event times; actual start used for settlement;
• Claims accepted within 30 days of event end;
• Bets placed after event end (except Live) are void (odds 1.00);
• Pre-match bets void if event postponed over 48h;
• Live bets valid if resumed within 5h, otherwise void unless outcome known;
• Bets void if participant withdraws before event;
• Bets remain valid if participant withdraws mid-competition after final stage starts;
• Player didn’t participate – bets void;
• Doubles: team change = bets void (unless team not specified).

To prevent illegal activity, Melbet follows strict AML procedures and complies with international laws:

• Melbet may block and report funds suspected to be linked to crime or terrorism;
• Users must ensure deposited funds are from legal sources;
• Suspicious activity may result in account suspension without prior notice;
• All users must comply with AML laws and provide requested information/documents;
• Melbet monitors accounts and transactions for unusual or suspicious behavior;
• Identity checks are conducted at registration and regularly based on risk level.

Melbet promotes responsible gambling and strictly prohibits access to anyone under 18. Gambling should be a form of entertainment, not a way to make money. If you feel a loss of control, lie about your activity, or gamble despite negative consequences, you may have a problem.
To stay safe, set time and spending limits, avoid gambling when stressed or under the influence, and only use money you can afford to lose. You can request self-exclusion to block or limit access to your account. Melbet supports safe play but is not liable if limits are ignored.

Customers must ensure they understand all game terms before placing bets, as the bookmaker is not responsible for misunderstandings. Participation implies acceptance of each game’s Terms and Conditions, and players are prohibited from collusion.
Customers are solely responsible for ensuring that gambling is legal in their jurisdiction and for verifying any necessary software compliance. Winnings over €10,000 are classified as Big Wins and require additional verification before payout.
All bets are final once registered by the bookmaker’s server and cannot exceed the account balance.
Results are determined by a certified Random Number Generator (RNG) and subject to RTP (Return to Player) rates. In the case of discrepancies, server data prevails. Customers can contact support via live chat or email for assistance or complaints, which must be made within 10 days of the bet.